Store Policies
Shipping Policy
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Currently our dispatch is 4-7 business days. Kindly place the order only if this timeline suits you.
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Once dispatched, it would take approximately 2-7 business days for the order to reach you.
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Please note that Saturdays, Sundays, and Public/other Holidays are not considered as working days for standard deliveries.
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There can be delays in different circumstances that are not controllable from our end.Order cancellation/refund requests will not be entertained in those scenarios.
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We can share the shipment tracking information with you only after once the order has been picked up from our end. We are a small business and we kindly request you to wait to receive an email for your shipment.
Shipping Charges
Shipping is free unless specified otherwise.
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Custom Orders
In case you have provided your measurements while placing the order, there may be a slight delay from the standard shipping timeline.
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Express Orders/ Urgent Orders
Since we do not have an express shipping service on our website yet & your order request is urgent/customised, please reach out to us on Instagram & we will note down your order there & share express shipping charges. This option can not be opted for after the order is placed. You need to get a confirmation from us first.
Return and Exchange Policy
Refunds
We do not have a refund policy.
International Orders - Please note that international orders are not eligible for return or exchange.
Cancellation
Once an order is placed, we will not be able to make any changes to it or cancel it.
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Returns & Exchange
The products purchased on our website do not qualify for any return or exchange unless the product delivered was damaged, had manufacturing defects or the order sent was incorrect. Return/ exchange will be entertained for a valid reason with proof, only if the request is initiated from your end within 48 hours of package delivery.
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Disclaimer: Actual product colour may sometimes vary due to screen settings. Differences in colour, printing and placement of the print are not considered defects, or grounds for exchange/ return.
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Privacy Policy
Privacy Policy for ( Authoressclothing.com]
Effective Date: [Jan 01, 2023]
This Privacy Policy outlines how [Authoress] ("we," "us," or "our") collects, uses, protects, and discloses your personal information when you use our website [authoressclothing.com] (the "authoress") or interact with us online. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.
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Information We Collect:
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or interact with our Website in any other way. This may include your name, email address, phone number, shipping address, billing address, payment details, and any other information you choose to provide.
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1.2 Cookies and Tracking Technologies: We may use cookies, web beacons, and other similar tracking technologies to enhance your experience on our Website. These technologies help us collect information such as your IP address, browser type, operating system, referring URLs, and interactions with our Website. You can manage your cookie preferences through your browser settings.
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2.Use of Information:
2.1 Personalization and Communication: We may use your personal information to personalize your shopping experience, process and fulfill your orders, provide customer support, and communicate with you about your orders, product updates, promotions, and other relevant information.
2.2 Analytics and Improvements: We may use the collected information to analyze trends, administer the Website, gather demographic information, and improve our products, services, and marketing efforts.
2.3 Legal Compliance and Protection: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose information if we believe it is necessary to protect the rights, property, or safety of our company, customers, or others.
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3.Data Security:
We employ appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
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4. Third-Party Services and Links:
Our Website may contain links to third-party websites, plugins, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party websites or services that you visit or interact with.
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5. Children's Privacy:
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
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6. Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. If we make any material changes, we will notify you by posting the updated Privacy Policy on our Website. Your continued use of the Website after the changes have been made constitutes your acceptance of the revised Privacy Policy.
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7. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact page.
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We appreciate your trust in us and are committed to addressing any concerns you may have regarding your privacy.
Terms & Conditions
Terms and Conditions
Welcome to our online clothing store website ("Authoress"). These terms and conditions ("Terms") govern your use of the Website, including any purchases made through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
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General Terms
1.1. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet these requirements.
1.2. Account: Some areas of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
1.3. Prohibited Activities: You agree not to engage in any illegal or unauthorized activities while using the Website, including but not limited to, infringing any intellectual property rights, distributing viruses or other harmful computer code, or interfering with the operation of the Website.
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2. Product Information and Pricing
2.1. Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.
2.2. Pricing: All prices displayed on the Website are in the currency specified and do not include applicable taxes or shipping charges unless otherwise stated. We reserve the right to change prices at any time without prior notice.
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3. Orders and Payments
3.1. Placing Orders: When you place an order through the Website, you are making an offer to purchase the selected products subject to these Terms. We reserve the right to refuse or cancel any order for any reason at our sole discretion.
3.2. Payment: We accept payment methods as specified on the Website. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method.
3.3. Order Confirmation: After placing an order, you will receive an email confirming the details of your order. This email confirmation does not constitute acceptance of your order; it is only a confirmation that we have received it.
3.4. Shipping: We will make reasonable efforts to ship your order within the timeframe specified on the Website. However, we do not guarantee any specific delivery dates or times, and any such estimates are only approximate.
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4. Returns and Refunds
4.1. Returns: If you are not satisfied with your purchase, you may be eligible to return the product subject to our return policy as stated on the Website.
4.2. Refunds: Refunds for returned products will be issued in accordance with our refund policy as stated on the Website. Shipping charges and certain fees may not be refundable.
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5. Intellectual Property
5.1. Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of the Website owner or its licensors and is protected by applicable intellectual property laws.
5.2. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, modify, distribute, display, or otherwise use any content from the Website without prior written permission.
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6. Privacy
6.1. Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.